Ethical Sourcing & Modern Slavery Statement

At Primark Australia Shop, the exclusive online boutique for Primark in Australia, we firmly believe that true luxury is inseparable from uncompromising ethical standards. We are profoundly committed to ensuring that every Primark Collections and bespoke item we offer is crafted with the utmost respect for fundamental human rights. In strict alignment with the Australian Modern Slavery Act 2018 (Cth) and global humanitarian standards, this statement outlines our rigorous approach to identifying, preventing, and mitigating modern slavery and human trafficking within our corporate operations and extended supply chain.

Our Supply Chain Visibility

The heritage of Primark relies upon a complex, globally sourced network of master artisans, raw material suppliers, and premium logistics partners. As the dedicated portal serving Australia, Primark Australia Shop recognizes our inherent responsibility to maintain total transparency. We actively map our supply networks, engaging exclusively with vendors and manufacturing partners who share our absolute zero-tolerance policy towards all forms of forced labor, debt bondage, and human exploitation.

Core Ethical Principles

Our operational framework mandates that all affiliated partners, workshops, and suppliers adhere strictly to the following non-negotiable ethical standards:

• Prohibition of Forced and Child Labor: All employment must be entirely voluntary and freely chosen. We categorically prohibit the use of child labor, prison labor, or any form of indentured servitude across our entire supply matrix.
• Fair Compensation and Working Hours: All artisans and workers involved in the creation of our collections must be compensated fairly, meeting or exceeding local legal minimum wage requirements, with strictly regulated working hours and mandatory rest periods.
• Safe and Hygienic Environments: We mandate that all production and distribution facilities provide a safe, secure, and sanitary working environment, prioritizing the physical and mental well-being of all personnel.
• Freedom of Association: We respect the fundamental rights of workers to collectively bargain and form representative bodies without fear of retaliation, intimidation, or discrimination.

Rigorous Auditing and Compliance

To guarantee strict adherence to our ethical mandates, Primark Australia Shop implements a comprehensive compliance framework. Before onboarding any new supplier for our collections, we conduct exhaustive due diligence regarding their labor practices. Furthermore, we mandate periodic, unannounced audits of our existing manufacturing facilities and logistics networks. Any entity found to be in violation of our ethical sourcing protocols is subjected to immediate corrective action plans or the permanent termination of the commercial relationship.

Internal Training and Advocacy

We believe that combating modern slavery requires continuous education and proactive vigilance. All corporate employees and procurement officers operating on behalf of primarkaustralia.com undergo specialized training to recognize the subtle indicators of modern slavery and human trafficking. By empowering our staff with this vital knowledge, we ensure that ethical considerations remain at the forefront of every operational decision.

Reporting Mechanisms and Accountability

We maintain a secure, open-door policy for whistleblowers, actively encouraging internal employees, external supply chain workers, and our clientele to report any suspected ethical breaches anonymously and without fear of reprisal. All reports are escalated immediately to our senior compliance officers for comprehensive investigation.

For formal inquiries regarding our ethical sourcing policies, to request further documentation, or to report a compliance concern, please direct your correspondence to our dedicated ethics and compliance team via electronic mail at [email protected], or through our corporate headquarters:

Contact

Pitt Street 34
Sydney NSW 2000
Australia

Email: [email protected]

Phone: +61 3 026 024